Reference

What You Agree to When You Use 4talk

These terms set out the rules for your account on 4talk — how you open it, how you use it, and what we both expect.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
4talk What You Agree to When You Use 4talk
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about your account status, our support team handles terms-related queries directly. You can reach us through live chat inside your account dashboard, by email, or through our help centre — whichever works for you from your device in Bangladesh.

Live Chat Open your account dashboard and tap the chat icon. Our team responds to terms and account queries during support hours.
Email Support Send your query to our support address listed in the help centre. Include your account reference so we can pull up your record quickly.
Help Centre Our help centre covers common terms questions with step-by-step account guidance. Search by topic or browse the account section directly.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security is handled through OTP verification at login and on sensitive actions like withdrawal requests. We store your account data on encrypted servers and do not share it with third parties outside what is required to process your bKash, Nagad, or Rocket transactions. You can request a copy of your account data or ask us to close your account by contacting support — we'll action that within the timeframe set by applicable law.

OTP Verification Every login and withdrawal triggers a one-time code to your registered number. This step cannot be skipped and protects your wallet from unauthorised access.
Data Retention We keep your account records for as long as required by applicable law. Once that period ends, personal data is deleted or anonymised from our systems.
Withdrawal Checks Before a withdrawal is processed, we verify your account identity against the wallet name on your bKash, Nagad, or Rocket account to prevent misdirected funds.
Contact for Changes To update your registered details or request data access, contact support through live chat or email. We confirm all account changes by OTP before applying them.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

You must be of legal age in your jurisdiction and accessing the platform from a region where doing so is lawful. Eligibility is your responsibility to confirm under local law.

No. Each person may hold one account only. Duplicate accounts are suspended on detection, and any wallet balance may be withheld pending a review of the breach.

We notify you via your registered contact before material changes take effect. Continuing to use your account after that notice means you accept the revised terms.

Contact our support team through live chat or email and request account closure. We process the request and return any eligible wallet balance to your bKash, Nagad, or Rocket account.

Check your payment provider's confirmation first. If the provider shows a completed transfer but your 4talk balance has not updated, contact support with the transaction reference.

Send a data request through our support email or live chat. We respond within the timeframe required by applicable law and deliver your records securely to your registered contact.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.