Reference

How 4talk Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via bKash, Nagad, or Rocket, and use the lobby, and how you can access or remove that data.

Account data protectedbKash, Nagad, Rocket transactions coveredRight to access or deleteBangladesh-focused policy
4talk How 4talk Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Data

We use SSL encryption across the site so data moving between your device and our servers stays private. Account access requires your password plus a one-time PIN sent to your registered number — this two-step path blocks unauthorised logins even if your password is compromised. Payment data from bKash, Nagad, and Rocket transactions is handled through the payment provider's own secure channel; we store a transaction reference, not your full wallet credentials. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion of your account data by contacting support.

SSL Encryption

Every page and account action runs over SSL. Data in transit between your browser or mobile and our servers is encrypted end to end.

Two-Step Login

Your account requires a password and a one-time PIN. This applies on both mobile and desktop, keeping your lobby access secure.

Payment Data Handling

bKash, Nagad, and Rocket transactions go through each provider's secure channel. We store only a reference ID, not your wallet PIN or full credentials.

Data Retention and Deletion

We keep your data while your account is active. After closure, retention follows applicable regional rules. You can request deletion by contacting support.

DATA CONTACT

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, contact our support team directly. We handle data requests through the channels below and aim to respond within a reasonable timeframe. Availability depends on your region and local law.

Team online

Live Chat

Open the chat widget from any page in the lobby. Available during support hours for account and data queries from Bangladesh.

Email Support

Send your data request to our support address. Include your registered account details so we can verify your identity before processing.

Account Settings

Some data — like contact details and communication preferences — can be updated directly from your account settings page without contacting support.

Common Questions About Your Data

Straight answers to what Bangladesh account holders ask most about how their data is used, stored, and managed on 4talk.

We collect your name, contact details, and the payment method you register with — bKash, Nagad, or Rocket. Device and session data is also logged for security purposes.

We do not sell your data. Payment processing involves your chosen provider — bKash, Nagad, or Rocket — but only the transaction reference is shared, not your full account details.

Contact support via live chat or email with your registered account details. We will verify your identity and provide the data we hold on your account.

Yes. Send a deletion request through live chat or email. After we verify your identity, we will process the request in line with applicable rules for your eligible region.

Data is retained for a period after account closure as required by applicable regional rules. The exact duration depends on local law in your eligible region.

Cookies track session state and your preferences only. You can manage or block cookies through your browser settings at any time without losing access to the site.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.